Terms and Conditions for LuneChien Coaching
Welcome to LuneChien Coaching. These Terms and Conditions govern your use of our online platform and the services provided by us. By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these terms, please do not use our services.
1. Services Offered
LuneChien Coaching provides a variety of pet training and behavioral services, including but not limited to:
- Dog obedience training
- Behavior modification
- Puppy socialization
- Agility training
- Private consultations
- Group classes
- Canine fitness programs
Specific terms and conditions for individual services, including scheduling, payment, and cancellation policies, will be provided at the time of booking or enrollment.
2. User Responsibilities
As a user of our services, you agree to:
- Provide accurate and complete information when booking services or interacting with our online platform.
- Ensure the safety and well-being of your pet during all training sessions, whether private or group-based. This includes, but is not limited to, maintaining control of your pet and adhering to any instructions provided by our trainers.
- Be responsible for the health and vaccination status of your pet, ensuring they are current and free from contagious diseases when participating in group activities.
- Notify LuneChien Coaching immediately of any concerns or issues that arise during or after training sessions.
3. Payment and Cancellations
All services offered by LuneChien Coaching require payment in advance unless otherwise specified. Specific payment terms will be detailed at the point of service booking. Cancellation policies vary by service type:
- Private Consultations and Sessions: Cancellations or rescheduling requests must be made at least 24 hours in advance. Cancellations made within 24 hours of the scheduled time may be subject to a cancellation fee or forfeiture of the session fee.
- Group Classes and Programs: Enrollment fees for group classes and programs are generally non-refundable once the course has commenced. Refunds for withdrawals prior to the start of a course may be subject to an administrative fee.
- Missed Sessions: No refunds or credits will be provided for missed sessions within a booked program or class, except in cases of documented emergencies at our discretion.
4. Limitation of Liability
While LuneChien Coaching strives to provide effective and safe training services, we cannot guarantee specific outcomes given the unpredictable nature of animal behavior. Our advice and training methods are designed to improve pet behavior and obedience but are not a substitute for veterinary care. LuneChien Coaching, its trainers, and staff shall not be liable for any injury, loss, or damage to persons or property, including pets, that may arise during or as a result of participation in our training programs or use of our services, except where mandated by law.
You agree to indemnify and hold LuneChien Coaching harmless from any claims, damages, or expenses arising from your or your pet's actions during our training sessions, or any breach of these Terms.
5. Intellectual Property
All content on this service, including text, graphics, logos, images, and training materials, is the property of LuneChien Coaching or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from any content obtained from our service without express written permission from LuneChien Coaching.
6. Changes to Terms
LuneChien Coaching reserves the right to modify or replace these Terms and Conditions at any time. We will notify you of any changes by posting the new Terms and Conditions on this page. Your continued use of our service after any such changes constitutes your acceptance of the new Terms.
7. Governing Law
These Terms and Conditions shall be governed and construed in accordance with the laws of France, without regard to its conflict of law provisions. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Lyon, Auvergne-Rhône-Alpes, France.
8. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
LuneChien Coaching
2847 Rue des Tilleuls, Suite 12
69003 Lyon, Auvergne-Rhône-Alpes
France
Phone: +33 4 78 56 34 21
Email: contact@lunechien.com